{"id":245,"date":"2017-01-13T12:22:05","date_gmt":"2017-01-13T12:22:05","guid":{"rendered":"http:\/\/vpxd.dc5.cz\/?p=245"},"modified":"2020-03-04T13:19:52","modified_gmt":"2020-03-04T13:19:52","slug":"vcsa-vcenter-server-appliance-6-5-backup-troubleshooting","status":"publish","type":"post","link":"https:\/\/vpxd.dc5.cz\/index.php\/2017\/01\/13\/vcsa-vcenter-server-appliance-6-5-backup-troubleshooting\/","title":{"rendered":"VCSA \u2013 vCenter Server Appliance 6.5 \u2013 backup &#8211; troubleshooting"},"content":{"rendered":"<p><strong>Troubleshooting part<br \/>\n<\/strong><\/p>\n<p>you may experience an error if any of vCenter service is not running as you can see below.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-236\" src=\"https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4.png\" alt=\"VMware vSphere vCenter server appliance VCSA 6.5 backup\" width=\"617\" height=\"42\" srcset=\"https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4.png 617w, https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4-300x20.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><!--more--><\/p>\n<ul>\n<li>Login to vCenter via SSH<\/li>\n<\/ul>\n<pre>login as: root\n\nVMware vCenter Server Appliance 6.5.0.5100\n\nType: vCenter Server with an external Platform Services Controller\n\nroot@VCENTER's password:\n\nConnected to service\n\n&nbsp;&nbsp;&nbsp; * List APIs: \"help api list\"\n&nbsp;&nbsp;&nbsp; * List Plugins: \"help pi list\"\n&nbsp;&nbsp;&nbsp; * Launch BASH: \"shell\"\n\nCommand&gt;<\/pre>\n<ul>\n<li>enable BASH shell<\/li>\n<\/ul>\n<pre>Command&gt; shell\n\nShell access is granted to root\n\nroot@VCENTER [ ~ ]#<\/pre>\n<p>&nbsp;<\/p>\n<ul>\n<li>List status of vCenter services<\/li>\n<\/ul>\n<pre>service-control \u2013-status<\/pre>\n<p>OUTPUT:<\/p>\n<pre>Running:\n\n&nbsp;applmgmt lwsmd vmafdd vmware-cm vmware-content-library vmware-eam vmware-perfcharts \nvmware-rhttpproxy vmware-sca vmware-sps vmware-vapi-endpoint vmware-vmon \nvmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm \nvsphere-client vsphere-ui\n\nStopped:\n\n&nbsp;vmcam vmonapi vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog \nvmware-statsmonitor vmware-updatemgr vmware-vcha<\/pre>\n<p>&nbsp;<\/p>\n<p>So in my case 3 services were not running &#8220;statsmonitor&#8221;, &#8220;vmonapi&#8221;, &#8220;updatemgr&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-236\" src=\"https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4.png\" alt=\"VMware vSphere vCenter server appliance VCSA 6.5 backup\" width=\"617\" height=\"42\" srcset=\"https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4.png 617w, https:\/\/vpxd.dc5.cz\/wp-content\/uploads\/2017\/01\/vcsa65-backup4-300x20.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p>To start each server use command &#8220;service-control &#8211;start&nbsp; SERVICE_NAME&#8221;<\/p>\n<p>&nbsp;<\/p>\n<pre>service-control --start vmonapi<\/pre>\n<p>OUTPUT:<\/p>\n<pre>Perform start operation. vmon_profile=None, svc_names=['vmonapi'], include_coreossvcs=False, include_leafossvcs=False\n2017-01-13T10:38:31.932Z&nbsp;&nbsp; Service vmonapi state STOPPED\nSuccessfully started service vmonapi<\/pre>\n<p>&nbsp;<\/p>\n<ul>\n<li>starting (VMware Appliance Monitoring Service)<\/li>\n<\/ul>\n<pre>service-control --start vmware-statsmonitor<\/pre>\n<p>OUTPUT:<\/p>\n<pre>Perform start operation. vmon_profile=None, svc_names=['vmware-statsmonitor'], include_coreossvcs=False, include_leafossvcs=False\n2017-01-13T10:39:02.820Z&nbsp;&nbsp; Service statsmonitor state STOPPED\nSuccessfully started service statsmonitor<\/pre>\n<p>&nbsp;<\/p>\n<ul>\n<li>starting (VMware Update Manager)<\/li>\n<\/ul>\n<pre>service-control --start vmware-updatemgr<\/pre>\n<p>OUTPUT:<\/p>\n<pre>Perform start operation. vmon_profile=None, svc_names=['vmware-updatemgr'], include_coreossvcs=False, include_leafossvcs=False\n2017-01-13T10:40:44.606Z&nbsp;&nbsp; Service updatemgr state STOPPED\nSuccessfully started service updatemgr<\/pre>\n<p>&nbsp;<\/p>\n<p>To get list of all services (works from shell and from API Command line)<\/p>\n<pre>service-control --list-services<\/pre>\n<p>OUTPUT:<\/p>\n<pre>imagebuilder (VMware Image Builder Manager)\ncm (VMware Component Manager)\nvpxd (VMware vCenter Server)\nsps (VMware vSphere Profile-Driven Storage Service)\napplmgmt (VMware Appliance Management Service)\nstatsmonitor (VMware Appliance Monitoring Service)\nrhttpproxy (VMware HTTP Reverse Proxy)\nvapi-endpoint (VMware vAPI Endpoint)\nlwsmd (Likewise Service Manager)\nvmafdd (VMware Authentication Framework)\nvsm (VMware vService Manager)\nvmonapi (VMware Service Lifecycle Manager API)\nperfcharts (VMware Performance Charts)\nupdatemgr (VMware Update Manager)\nvmware-vmon (VMware Service Lifecycle Manager)\nvsan-health (VMware VSAN Health Service)\nvsphere-client (VMware vSphere Web Client)\nvmware-vpostgres (VMware Postgres)\neam (VMware ESX Agent Manager)\nvmcam (VMware vSphere Authentication Proxy)\nmbcs (VMware Message Bus Configuration Service)\nvcha (VMware vCenter High Availability)\nvsphere-ui (VMware vSphere Client)\ncontent-library (VMware Content Library Service)\nsca (VMware Service Control Agent)\nnetdumper (VMware vSphere ESXi Dump Collector)\nvpxd-svcs (VMware vCenter-Services)\nrbd (VMware vSphere Auto Deploy Waiter)<\/pre>\n<p>&nbsp;<\/p>\n<p>more info in official VMware KB 2147152: <a href=\"http:\/\/kb.vmware.com\/selfservice\/microsites\/search.do?language=en_US&amp;cmd=displayKC&amp;externalId=2147152\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/kb.vmware.com\/selfservice\/microsites\/search.do?language=en_US&amp;cmd=displayKC&amp;externalId=2147152<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting part you may experience an error if any of vCenter service is not running as you can see below.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23,10,8],"tags":[],"class_list":["post-245","post","type-post","status-publish","format-standard","hentry","category-blog","category-vcenter","category-vmware"],"_links":{"self":[{"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/posts\/245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":1,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/posts\/245\/revisions"}],"predecessor-version":[{"id":1660,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/posts\/245\/revisions\/1660"}],"wp:attachment":[{"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/media?parent=245"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/categories?post=245"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vpxd.dc5.cz\/index.php\/wp-json\/wp\/v2\/tags?post=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}